PRIVACY POLICY

Your privacy matters! Here's how we collect, use and protect your information.

 

Last Updated: May 2026
This Privacy Policy applies to the website www.hyperclown.com and all services provided by
Hyper the Clown, Darwin, Northern Territory, Australia
.

1. INTRODUCTION

1.1 Hyper the Clown respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website www.hyperclown.com and use our services.
1.2 By using our Website or services, you agree to the collection and use of information in accordance with this policy.

2. INFORMATION WE COLLECT

2.1 We may collect personal information that you voluntarily provide to us when you fill out a contact or booking form on our Website, communicate with us via email, phone, or social media, or request a quote or book our entertainment services.
2.2 The types of personal information we may collect include:
  • Identity Data: First name, last name.
  • Contact Data: Email address, phone number, billing address and event address.
  • Event Data: Date, time, location and details of the event, including the name, age and number of children attending.

3. HOW WE USE YOUR INFORMATION

3.1 We use the information we collect for the following purposes:
  • To respond to your enquiries and provide quotes.
  • To process and manage your bookings.
  • To communicate with you regarding your event.
  • To issue invoices and process payments.
  • To improve our Website, services and customer experience.
  • To comply with our legal and regulatory obligations.

4. SHARING YOUR INFORMATION

4.1 We do not sell, trade or rent your personal identification information to others.
We may share your information only in the following situations:
  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you (e.g., payment processors, booking systems such as Check Cherry), provided those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety, or that of others.

5. DATA SECURITY

5.1 We take the security of your personal information seriously. We implement reasonable administrative, technical and physical security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
5.2 Please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. YOUR RIGHTS

6.1 In accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you may have the following rights regarding your personal data:
  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
6.2 To exercise any of these rights, please contact us.

7. PHOTOGRAPHY & MEDIA

7.1 As an entertainment business, we often take photographs and videos at events for promotional purposes (e.g., for our Website or social media). We will always respect your privacy. No names or personally identifying information will be used without your explicit consent.
7.2 If you prefer that we do not use media from your event, please inform us in writing prior to the event, or contact us to have existing media removed.

8. THIRD-PARTY WEBSITES

8.1 Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
8.2 We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. COOKIES

9.1 Our Website may use cookies to enhance your browsing experience. Cookies are small data files placed on your device that help us understand how visitors use our site, remember your preferences and improve our services.
9.2 You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our Website.

10. CHANGES TO THIS PRIVACY POLICY

10.1 We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.
10.2 You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.